My professional relationship with Streamlined Litigation Support Limited spans almost a decade. In my experience, Streamlined provides a friendly, efficient and responsive litigation support service that can effectively and economically cater to small jobs or enormous, document intensive projects. Streamlined provides technical training in their software. Their technical support team provides clear, step by step instructions, with technical support available after 5pm if required, which is a huge comfort. Streamlined is also pro-active in terms of keeping abreast of legal developments in the e-discovery space. Using Summation (or similar) software enables niche law firms to handle very substantial document discovery exercises more efficiently. This, in turn, enables niche firms to compete on a level playing field with larger firms, which traditionally applied more human resources to discovery. This is a good thing for clients as it gives them a greater range of legal service providers to choose from, regardless of the size of the case."